Responsibilities often cited on Learning And Development Manager resume samples are identifying training needs, developing appraisal policies, creating development programs, cooperating with the other managers, and … pile. instructor led, e-Learning, blended learning, social learning) for the agreed target audience, applying the 70/20/10 principles and good instructional design within each learning project, Broker resources and/or capabilities across the GL&D function and business to develop agreed solutions i.e. Learning and Development (L&D) Manager job description. Resume Template #33. Experience of budgeting and financial management for a learning function would be desirable, A desire to embrace and drive change and ability to thrive in ambiguous and evolving environments, Credible and comfortable to interact well with people at all levels, with a track record of maintaining strong business relationships, It would be desirable if the individual had an awareness and understanding of non-traditional ways of learning, eg virtual and digital learning. Experience in deploying learning in these environments an advantage, Experience of working across borders with different cultures and in a complex matrix, Understand our business model and have a genuine interest in our strategy, Strong IT skills – Word, Excel, PowerPoint, Experience of professional services an advantage, Understanding of and interest in the Financial Services industry an advantage, Responsible for SOP and P&P of all training and development programs, Ensure that each department compliance with Hotel Training & Development policies & procedures and reflects to a brand standard, Responsible for Annual Training Plan of all departments plus In charge of all training’s report submission, Plan, manage, monitor, coordinate all trainings including skills / knowledge development programs and career path, Assist in selection and interview of local student trainee, oversea internship and management trainee, Work closely with other department to ensure the ACCOR activities, CSR project are well prepare, Conduct, control and audit for the overall services quality of any hotel’s products, Manage assigned Training and Quality Development staff, Assign duties and oversee the day to day operation of the department, Plan and manage departmental activities in accordance with agreed budgets and time lines, Develop/deliver project/program training per client specifications, Develop learning objectives which effectively describe training outcomes per client specifications, Develop/administer program learning assessment tools per client specifications, Assess training effectiveness utilizing appropriate evaluation methods, Manage/schedule department resources and logistics, Manage/maintain quality control/quality monitoring standards, Confront/resolve representative learning/quality issues, Develop/administer corrective action plans in collaboration with departmental/program management, Attend meetings and act as a representative of the Training and Quality Development Department, Actively participate in department/organization performance improvement activities, Establish and maintain professional team relationships with peers, management and other departments, Adhere to company policies and guidelines, 2 years of healthcare, pharmaceutical or telemarketing experience preferred, 2 years of experience working in a training/education role or related experience required, 2 years of experience working a management/leadership role required, Excellent verbal and written communication and listening skills required, Professional demeanor with ability to communicate with all levels of the company, Group facilitation and stand-up presentation skills required, Ability to work effectively independently and as a team, Proactive and highly motivated with attention to detail, Advanced computer and keyboard ability with advanced literacy in Microsoft Word, Excel, PowerPoint, and Outlook, Ability to perform in high-pressure and fast-paced environment and handle multiple tasks simultaneously, Must be available for travel assignments as, Consult Functional Leaders on the development, implementation and management of a global L&D strategy and governance model to meet critical business needs, Influence decisions and strategies to ensure learning initiatives are mapped to critical competency gaps and resources are optimized, Ensure alignment of learning and development strategies globally by serving as a liaison between ABO Region's L&D contacts and the Global L&D organization, Partner with corporate, business and functional talent leaders to ensure global L&D processes and frameworks meet the current and future needs of the business, Design and implement global processes, standards, and tools for the analysis, design, development, implementation and evaluation of L&D solutions, Coach Managers, practitioners and Functional Leaders on learning and development processes to improve L&D skillsets and programs across the company, Lead at least one critical L&D Functional Excellence capability, Create and manage the project plan for critical L&D initiatives for function(s), Lead the centralization of the Function’s existing global training content into Cummins Learning Center (Cummins Learning Management System) via standard processes to inventory, assess, rationalize and migrate courses, Lead the evaluation of training courses and programs to assess effectiveness, Conduct research to identify external training programs and conduct analysis to determine business fit; conduct cost-benefit analysis to determine approach for material development including modify, purchase or develop, Develop relationships with corporate-approved third party providers, universities and other educational programs to identify the capability and availability of relevant training programs, Consult on Cummins Learning Center (Cummins Learning Management System) technology and effective use of the system to efficiently implement L&D programs and initiatives, Ensures the maintenance of training records and reports on individual and group progress using common tools and systems; uses evaluation data as a guide for program revisions, Minimum of 5 years in training delivery with experience in delivery Supervisory and Management training, Hotel operational background is an advantage, Prior experience in developing and preparing training materials, Advanced user of power point and other training delivery software, Able to travel frequently across Indonesia region, Responsible for development and execution of Medical Affairs scientific training plans for priority emerging and growth products within the therapeutic areas, Responsible for creating annual training plan for Medical Affairs therapeutic area, Responsible for developing and delivering curriculum structure, exercises, interactions to support newly hired TA team members' skills, Responsible for developing, delivering, and assessing role-based certification process and rubrics, Responsible for developing and delivering programs for continued skill and scientific development for Medical Affairs personnel, aligned with the Brand Medical Plans and consistent with the needs of field and HQ-based personnel, Leads scientific training meeting planning and execution, Ensures learning systems, study guides, learning assets, and learner records are updated and maintained, Manage and introduce new learning tools and experiences, Manage vendor and external expert contracts, Integrate with others AstraZeneca trainers (Commercial, Compliance, etc.) 860 x 1240 png 84kB. to meet learning needs, Reviews program evaluations, test results, and participant and manager feedback on training effectiveness to make recommendations for program improvement, Designs and deploys methodologies to evaluate training effectiveness; analyse and report on results, Academic qualification in Human Resources or Hotel Management preferred, Experience in training is required, including training needs analyses, training implementation and training efficiency audits, Must be highly motivated individual; able to lead and motivate team members, Strong language abilities - English and Chinese, Good communication and facilitation skills, Constantly diagnose individuals, teams and organizations short and medium-term needs , build up clear learning strategy and provide the effective learning and development solution, Create, roll-out and evaluate high quality learning solutions that combine a variety of media/methodologies and foster L’Oréal culture - Facilitate learning events & workshop by respecting the unique learning experience, Measure the learning impact for continuous improvement and communicate to the business, use of data and metrics to drive learning activity as a business, Provide a systematic learning solution/approach to the R&I employee and constantly promote & communicate to all , define the budget allocated and optimize learning investments efficiency, Promote learning activity and contribution to business, internally and external, This role link between business needs and people solutions by establishing the training solution for different level, Clear identify , develop and closely follow up the development plan of key talents in the organization in different layer and take the lead of management trainee program management in R&I, Take leadership on assigned people engagement projects including R&I sharing day & family day event organizing , and specific pulse improvement project, Support the HRD on the talent review material preparation, implementation as well as the individual talent development follow up & tracking, Bachelor Degree, major in chemistry/biology or other scientist related is a plus, Around 8-10 years of work experience in international company on training and relevant people development or organization development, working experience in R&D environment is a plus, Excellent oral and written communication in both Chinese and English, strong ability to facilitate and provide feedback, Excellent communication skills, interpersonal skills, presentation skills and training skills. Alternatively, try exploring what online universities have to offer. Proactively initiates client interaction, leveraging a variety of media to educate the client group(s) on L&D offerings and seeks out opportunities to improve business performance, Educates client group(s) on L&D capabilities, services and best practices, including plans for the future, Understands corporate and client group(s) strategies and goals, and shares business insights with L&D management team, Bachelor’s degree in business, education or related field; Master’s preferred, 5+ years of related learning experience, preferably managing technical training programs or initiatives, 5+ years of leadership experience with specific responsibility for leading and developing a team, Demonstrated understanding of technology-based learning and its application, Experience overseeing a budget and meeting assigned targets, Demonstrated ability to handle conflict situations and to collaborate and influence in cross-functional situations with internal stakeholders, Strong analytical skills with technical aptitude, Project management skills and ability to track and meet aggressive deadlines, Demonstrated ability to work interdependently and to manage multiple projects concurrently to meet aggressive deadlines, Demonstrated experience working effectively with individuals, groups and other organizational units to carry out the goals of a learning function, A strong team orientation and a dedication to the success of the team’s objectives, Lead the team and providing constructive feedback and coaching, Building relationships with key stakeholder from Sales, Marketing and Medical Information, Educational background and/or workplace training experience, Ability to lead, manage and develop a successful team, Passionate about learning and utilising technology, Initiative and the ability to liaise across all departments, Strong influencing skills and a track record of driving and supporting change, At least 3 years Learning and Development or people management experience, Accountable for national compliance with all Allied Universal/Client contract and state-mandated training requirements, Function as the Quality Assurance Manager for items such as KPI’s, Security Programs, Policies/Procedures and other programs as required, Accountable for creation, implementation, and delivery of Client Systems specific OJT and refresher training for the entire portfolio, Accountable for the design, delivery, documentation, and measurement impact of national training programs, Responsible for coaching, development, and training required for Client Security Team, Responsible for serving as internal technology expert for all systems used by L&D and operations personnel, Oversee and assist with the annual personnel evaluations, Provide guidance and direction for L&D field teams, Manage, develop and create content for training programs in support of Client Systems initiatives, Provide security operations subject matter expertise to the Learning and Development team, Consult with senior leadership on the coaching and development of managers with identified performance gaps, Meet monthly, quarterly and/or yearly objectives as set by the VP, National Accounts, Work with all levels in the organization to identify, analyze and solve problems and create opportunities for continuous improvement, Maintain confidentiality of all information and data, Travel to client locations and field offices to provide sales and operations support, as needed, Ensure compliance with fair employment practices as defined by the organization and in conjunction with federal, state and local regulations, Experience with any LMS, such as Saba, etc, Collaborative individual capable of relating to individuals at all levels and from all backgrounds, Ability to assist in operations, recruiting, or administration on an as needed basis, Ability to work in different geographic locations occasionally, Position requires reliable transportation and ability to work in different geographic locations as necessary, Ability to effectively collaborate in a team oriented environment, Ability to follow directions and work under pressure, Ability to establish and maintain effective working relationships with associates supervisors and the general public, Ability to deal with internal and external customers and to ensure compliance with fair employment practices and perform, Ability to perform multiple tasks simultaneously in a timely, courteous and professional manner, Ability to work a flexible schedule and to work evenings, weekends and holidays as requested or required, Ability to lift items of reasonable weight like those associated with packing and shipping, Familiarity with AlliedUniversal’s training programs, policies, procedures and processes, Advanced usage of Microsoft Office products, Advanced presentation skills (in-person and web-based), Ability to work in a team-oriented environment and to help identify and solve problems, Ability to get along with other employees, follow directions, works under stress and continuously improves, Ability to deal with internal and external customers and to ensure compliance with fair employment practices and perform multiple tasks simultaneously in a timely, courteous and professional manner, Ability to complete projects in a timely and error-free manner without supervision, Bachelor’s degree required in Org Development, Org Behavior, IO Psychology, Human Resources or equivalent; Master’s degree preferred, Minimum 6-8 years of experience in organizational development, professional development or equivalent experience, Well-versed in adult learning theory and experience in its application in work setting, Comfort and ability to communicate with all levels of management and external partners, Project Management skills and the ability to manage multiple simultaneous tasks with minimal supervision, Experience working with outside vendors in crafting company-appropriate leadership development experiences, Strong interpersonal, negotiation skills and business acumen, Experience managing third parties, including consultants and vendors is required, Strong Microsoft Word, PowerPoint, Outlook, Excel, and Access skills, Comprehensive knowledge and proven application of learner centric, performance based, instructional theories and adult learning principles in multi-modal instruction, Experience in delivering learning solutions for various types of audiences, Ability to communicate effectively and efficiently with stakeholders at various levels, Experience using a Learning Management System (LMS) for hosting, data collection and reporting purposes, Bachelors or Masters in any field. 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